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FAQ

Frequently asked questions

Everything you need to know about Storbriz. Can't find your answer? Contact us.

General

What is Storbriz?
Storbriz is a cloud-based inventory, POS, and store operations platform built for electronics and gadget businesses. It helps you manage products, sales, staff, outlets, and reports from one place, on web or mobile.
Who is Storbriz built for?
Storbriz is built for electronics and gadget businesses: phone shops, computer and laptop dealers, appliance stores, accessories sellers, and multi-outlet electronics retailers. If your stock includes devices, serial numbers, or fast-moving accessories, Storbriz fits.
Is Storbriz available on mobile?
Yes. Storbriz has an Android app for staff phones and tablets, included on the Growth plan and above. Staff can record sales, print receipts on Bluetooth thermal printers, check stock levels, and receive stock transfers from the app. An iOS version is coming. Download links appear on this site as each store listing goes live.
Is Storbriz suitable for a small single-outlet store?
Absolutely. Storbriz works equally well for a single-outlet store and a 20-branch chain. The Starter plan is designed for smaller operations, and you can upgrade as you grow.

Features

Can I manage multiple outlets?
Yes. Multi-outlet support is a core feature of Storbriz, not an add-on. Each outlet keeps its own inventory, staff and sales history, all visible from one owner dashboard. The number of outlets you can add depends on your plan; see the pricing page for current limits.
Can I transfer stock between outlets?
Yes, on the Growth plan and above. Create a transfer at the sending outlet and dispatch it, and stock leaves that outlet. Staff at the receiving outlet then confirm it, and the stock is added there, or reject it, and the stock goes back. Every step is recorded with who did it.
Does Storbriz support serial numbers and IMEIs?
Yes, at the point of sale. Turn on Serial number required or IMEI required for a product, and staff must enter it to complete the sale. The number is saved on the sale line, printed on the receipt and listed in the product's sales history.
Can I track which staff member made each sale?
Yes. Every sale, stock adjustment, and transfer is attributed to the staff member who performed it. You get full accountability across every outlet.
Does Storbriz have low-stock alerts?
Yes. Set a threshold per product per outlet. When stock falls to that level or runs out, owners and that outlet's managers get an in-app alert so you can restock in time.
Can I print receipts?
Yes. Storbriz generates professional receipts for every sale. On the web, print from the browser. On the mobile app, staff can connect to Bluetooth thermal printers and print directly.
What reports does Storbriz provide?
Sales summaries, outlet and staff performance, stock movements, low-stock, discount and price variance, profit, inventory valuation and more. Reports filter by date range and outlet, and most by product, category or staff too. The reports included depend on your plan; see the pricing page.

Staff & Access

How do staff members log in?
Staff (managers, cashiers, employees) log in with a unique Employee ID and PIN. No email required. This works well for shop floor teams who may not have a work email address.
What roles are available?
Storbriz supports five roles: Owner (full access), Admin (configurable permissions), Manager (outlet-level oversight), Cashier (POS and sales), and Employee (basic access). Each role has the right level of access for the function.
Can staff be restricted to specific outlets?
Yes. Each staff member is assigned to one or more outlets and can only see and operate within their assigned locations. They cannot access data from other branches.
What happens if I need to suspend a staff member?
You can suspend any staff account instantly from the employee management panel. A suspended account cannot log in until it is reactivated.

Plans & Pricing

Is there an introductory offer?
Yes. New businesses can start with the Explorer plan: a paid first month on the Starter feature set for a one-time payment. Explorer is not renewable, but you can upgrade to any monthly plan at any time. Current pricing and limits are on the pricing page.
What is the difference between the plans?
Plans differ in the number of outlets, staff accounts and products supported, and in feature access such as advanced reports, transfers and the mobile app. Starter covers a single outlet; Growth and Business cover multiple outlets; Scale is for the largest operations. Current limits are listed on the pricing page.
Can I change plans later?
Yes. You can upgrade or downgrade your plan at any time from the billing page. Upgrades take effect immediately; downgrades take effect at the end of the current billing period.
Do you offer pricing for larger businesses?
Yes. The Scale plan is customised for businesses with many outlets, high-volume transactions, or specific requirements. Contact us at support@storbriz.com.

Technical

Do I need to install any software?
No. Storbriz is fully cloud-based. The web app runs in any modern browser: Chrome, Safari, Edge, Firefox. The Android app installs from Google Play, and the download link appears on this site when the listing goes live.
Is my business data secure?
Yes. Storbriz uses role-based access control, audit logging, bcrypt password hashing, HTTP-only session cookies, and strict multi-tenant data isolation. Your data is completely separate from other businesses on the platform.
What happens to my data if I cancel?
Your data remains accessible for 30 days after cancellation. Contact us within that period if you need to export your records.
Does Storbriz work offline?
Not yet. The web and mobile apps need an internet connection so that stock, sales and receipts stay correct across every outlet in real time. The mobile app is built to be fast on ordinary mobile data. Offline sales are on the roadmap but are not available today.

Still have questions?

Our team is happy to help. Reach out and we will get back to you within one business day.